Microsoft Dynamics CRM
Top-Flight Functionality
Microsoft Dynamics CRM is one of the most versatile platforms available to businesses in today's market. Originally designed as a Customer Relationship Management framework, it has grown into a flexible and extensible platform for tracking and managing any relationship that matters to your business. At iomer we call this approach XRM, or Extended Relationship Management.
XRM delivers exception value to businesses, providing a clean and intuitive system in which to manage and track information and processes around real-world objects - not just customer relationships. It works to consolidate your businesses data, processes, relationships and growth, and does it all via a familiar and intuitive interface. Dynamics CRM allows business users to become involved with not only the configuration of the system, but the creation of processes and entities - allowing an unprecedented degree of control over the way they work.
Unparalleled Insight into Your Business
Implementing an XRM solution provides you with the ability to get deeper insight into your business by plugging easily into other Microsoft Business Intelligence products for performance management, scorecards, data mining and OLAP reporting. The reporting engine simplifies making business decisions by generating compelling data reports in-application, while allowing live-management of system data.
World-Class Fit
Microsoft Dynamics CRM is designed to meet the needs of companies of all sizes - from small businesses to large enterprise. Dynamics CRM is in use at some of the world's largest companies, and is used by more than one million people worldwide.