Featured Case Studies

Legal Aid Alberta – Corporate Intranet

As the organization responsible for providing equal access to Alberta’s justice system for all, Legal Aid Alberta maintains fifteen offices across the province, providing legal information, advice and services for thousands of Albertans every year. Legal Aid Alberta turned to iomer internet solutions to help connect their employees with the organization using the web.

Situation
With a few hundred employees spread out across the province, Legal Aid Alberta needed a way for employees to share information, as well as reduce the effort associated with day-to-day employee processes, such as purchasing, expense reporting and human resource management.

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Solution
Legal Aid Alberta chose iomer to deliver a web-based solution that would help resolve operational issues as well as increase efficiency – giving employees the opportunity to focus more on their roles within the organization, rather than traditional business challenges.

Legal Aid Alberta’s intranet will act as a hub for information workers within the organization, providing a bridge between disparate information sources. As a home for policies, workplace information, templates and forms used throughout Legal Aid Alberta’s offices, the intranet provides a “one-stop shop” for critical business processes.

One of the key features of the Legal Aid Alberta is how employees can access information. Different information workers within the organization should have access to different information. Prior to the launch of the intranet, Legal Aid Alberta employees stored essential information in file shares throughout the network, as well as relied heavily on storage on their personal hard drive. With the intranet, employees now have access to the resources that they need, when they need them. And, through some creative development with XML, metadata and search, information workers now only have access to the resources they need.

The team at iomer also recognized the need to provide value-added services for Legal Aid Alberta employees on the intranet to draw information workers to the web. A few examples of this include:

Online Purchasing Management
The current purchasing process relied heavily on paper-based forms and e-mail. iomer worked with Legal Aid Alberta to model their purchasing process through a web-based interface, improving the efficiency of decision making within the organization.

Online Expense Tracking
With hundreds of employees spread out across the province, expense reporting was a headache for both employees and managers alike. Through an innovative online approach, iomer worked with Legal Aid Alberta to produce an online expense reporting system – completely eliminating the need for paper-based forms and snail mail.

Online Vacation Requests
In any organization, employees look forward to taking vacations. By integrating with Microsoft Dynamics GP and Exchange Server 2003, iomer was able to bring that excitement to the intranet by facilitating vacation requests, and managerial planning for vacations.

Technology
Building upon the framework provided with Microsoft .NET and the Windows Server system, the team at iomer used the following tools to enable Legal Aid Alberta to derive the most from their information systems investments:

About iomer internet solutions inc.
iomer delivers technology solutions for enterprises, both small and large. We help organizations with traditional business challenges through our key practice areas: strategic advisory, solution development and user experience & design.

As a Microsoft Gold Certified Partner, iomer has demonstrated a clear understanding of business imperatives with clients in all verticals, including government, energy, financial and manufacturing.