Solution Specialist

The role of a Solution Specialist at iomer internet solutions inc is to support the delivery of our web-based collaboration solutions (Internet, Intranets, Corporate Portals, SharePoint Solutions). To be successful in this role you should have a development background and a consulting mindset. We're looking for someone who aspires to earn a trusted advisor relationship with their clients. This role will involve significant time on-site, doing face-to-face problem solving with clients.

Primary Responsibilities:

Technical Delivery Support (75%)

  • Maintain alignment between customer needs and iomer technical practice capabilities
  • Maintain breadth of expertise in appropriate iomer assets and solutions
  • Participate in all phases of the software development lifecycle, with emphasis on business analysis and software configuration/customization
  • Work effectively with multi disciplinary teams which include customer stakeholders, project managers, business analysts, developers, testers and systems personnel
  • Share knowledge and provide assistance across projects as needed
  • Continuously improve internal processes
  • Write technical materials as needed
  • Provide input to iomer’s engineering team on development and maintenance of intellectual assets
  • Provide core technical leadership on strategy and execution. The Solution Specialist is expected to be an expert technical voice in customer activities.
  • Ensure ability to efficiently deliver against customer requirements and timelines within contractual constraints.
  • Establish the strategies, goals & objectives for the project
  • Champion cross practice integration
  • Implement practices and discipline to manage employee utilization
  • Prioritize resource deployment
  • Provide quality assurance or ‘911’ support to current projects,
  • Participate in critical design reviews to support high quality delivery of existing customer engagements,

Technical Pre-Sales Support (15%)

  • Support business development efforts in qualifying and prioritizing potential projects,
  • Participate in large proposal efforts,
  • Provide pre-qualification expertise to evaluate the customers business needs and reshape them based upon iomer differentiators,
  • Help the customer establish a buying vision,
  • Build relationships with Microsoft, industry groups and customers
  • Deliver quality written and oral presentations,
  • Develop proof of concepts to demonstrate capabilities of MS platform and our services.
  • Contributes to the development of iomer intellectual property,

Technology Solutions Advisor Specialization: .NET/MOSS/SPS/CMS (10%)

  • Focus on Emerging Technologies and Markets
  • Partner with Microsoft to identify priority deals and increase wins,
  • Facilitate sales efforts for .NET on by identifying customer business issues,
  • Develop and grow iomer’s value proposition around .NET solutions,
  • Write documents which create positive exposure for iomer, potentially present at industry events, Blogs, etc
  • Demonstrate deep expertise in .NET development with Visual Studio, .NET Framework, SQL Server and the MOSS/SPS suite.

Attributes

  • Excellent communication skills
  • Focused on delivery
  • Demonstrated attention to detail
  • Highly organized
  • Able to research and apply knowledge effectively
  • Strong Leadership and mentoring skills

If you are interested in this role contact us at: Joanne.knox@iomer.com Or call Joanne Knox at 780 424-3122