SharePoint Strategy FastTrack
Our four week strategic process enables your organization to get an agnostic
view of your intranet requirements, clients, products and stakeholders in order
to provide a viewpoint for your web team. Through an effective intranet strategy,
iomer can help you define the parameters for a successful engagement - providing
measurable success.
Introducing the iomer Intranet Strategy FastTrack—our
proven methodology for enabling your organization’s successful development
or redevelopment of an internal website property. Leveraging our experience
with the web, available technologies and common issues with intranet functionality,
usability and process, we can help your organization take advantage of the
technologies that exist today to drive your organization into tomorrow.
Our Strategy FastTracks are generally four to six week engagements.
Facilitating Focus Groups with Key Decision Makers
In order to best determine your organization’s current state, our advisory
team meets with your key decision makers or working groups to determine goals
and issues within the organization to accurately define success for your organization’s
intranet.
Organization-wide Surveying
Adopting input from all across the organization–from administrators to
the CEO–ensures that, in the future, more stakeholders will be actively
buying into the services and information provided through the intranet.
Interview Stakeholders to Create Personas
Personas are fictitious characters created based on interviews with real
users. By combining common themes identified across several interviews, key
goals and needs are selected. As a result, each persona is supertypical– more
typical than any one person. At the same time, personas can help the web team
to focus on specific needs, rather than a shifting, generic and anonymous “User”.
Create an Intranet Information Architecture
The information architecture is the structure and organization of your intranet’s
content and navigation. The site architecture provides an outline and overview
of the categories and hierarchy or taxonomy of a site.
The site architecture is the foundation for web teams dealing with content
organization, and for stakeholders dealing with navigation. Because of this,
it is critical that the site structure reflects the expectations and vocabulary
of the intended audience.
Based on feedback provided through surveys, interviews and focus groups, the
information architecture will also identify the information needed and any
services that need to be developed. Types of information and services that
could be provided through an intranet include:
- Policy and Procedures
- Manuals and Forms
- Online Help
- HR Self Service
- Training Schedules
- Newsletters
- Maps
- Contact Directories
- Expense and Purchasing
- Project Management Tools
- Catalogues and Pricing
- Press Releases
- Reports
- Surveys
Provide Advisory on Current Technologies
Technology changes rapidly, and our focus is on ensuring that your organization
is adopting the best processes and tools to ensure your organization’s
success. Our advisors will help your staff select the software and infrastructure
to run your intranet.
- Collaboration Tools , such as Microsoft Office SharePoint,
for the support of project teams, of communities of practice or for the assembly
of complex, multi-author documents throughout a distributed organization.
- Content Management Tools , such as Microsoft Content
Management Server, to ensure that resources and content on your intranet
will remain current and up-to-date.
- Document Management Tools , such as Microsoft Office
SharePoint, to ensure that individuals in your organization can create, manage
and distribute documents properly and effectively.
- Search Tools , such as Microsoft SharePoint Portal
Server or the Google Search Appliance. Information within the intranet is
useless if stakeholders cannot find it–the right search toolset will enable
stakeholders to find information efficiently.
Develop a Design and Branding Standard
By adapting your organization’s brand to best fit an intranet scenario,
we can ensure that all services and tools that are developed to be provided
through the intranet follow a consistent look-and-feel. Although this ensures
that the brand is properly adopted, it will also ensure that consistent usability
standards are also used throughout the web property.
Synthesize a Governance Framework
A common issue in many organizations is the decision on who should “own” the
intranet. Often intranets start off in the IT department before being acquired
by departments which commonly include human resources, communications or marketing.
By developing standards on publishing content and resources, as well as standards
for maintenance, your organization can ensure the sustainability of the intranet
for years to come–instead of having a much shorter shelf life.
Strategy FastTrack Packages
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Small Business FastTrack |
Mid-Sized FastTrack |
Enterprise FastTrack |
Focus Group Facilitation
Working group session(s) with key stakeholders representing the
organization. |
1 group
(2-5 individuals) |
1 group
(5-10 individuals) |
3 groups
(2-5 individuals ea.) |
Organization-wide Surveying
Preparation, facilitation and review of survey throughout the
organization, for respondants. |
up to 50 respondents |
up to 200 respondents |
unlimited |
Stakeholder Interviews*
Preparation, facilitation and review of interviews of representative
stakeholders throughout the organization, including usability testing
activities (card sorting). |
3-5 interviews |
7-10 interviews |
10-20 interviews |
Technology Advisory
Provide recommendations for collaboration tools, content management
tools, document management tools, search tools and any custom development
required to meet information architecture requirements. |
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Information Architecture Exercises
Development of information architecture of shared information
and services for the intranet property. |
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Design and Branding Standards
Development of a proof of concept, through wireframes, themeboards
and mockups of a design and brand standard for all intranet properties,
as well as the development of a corresponding style guide. |
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Governance Framework
Development of publishing and maintenance standards to best fit
requirements illustrated through surveys, interviews and information
architecture exercises. |
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Contact us for more information about pricing, or to talk to us about
how your organization can benefit from an iomer Intranet Strategy FastTrack.