SharePoint Strategy FastTrack

Our four week strategic process enables your organization to get an agnostic view of your intranet requirements, clients, products and stakeholders in order to provide a viewpoint for your web team. Through an effective intranet strategy, iomer can help you define the parameters for a successful engagement - providing measurable success.

Introducing the iomer Intranet Strategy FastTrack—our proven methodology for enabling your organization’s successful development or redevelopment of an internal website property. Leveraging our experience with the web, available technologies and common issues with intranet functionality, usability and process, we can help your organization take advantage of the technologies that exist today to drive your organization into tomorrow.

Our Strategy FastTracks are generally four to six week engagements.

Facilitating Focus Groups with Key Decision Makers

In order to best determine your organization’s current state, our advisory team meets with your key decision makers or working groups to determine goals and issues within the organization to accurately define success for your organization’s intranet.

Organization-wide Surveying

Adopting input from all across the organization–from administrators to the CEO–ensures that, in the future, more stakeholders will be actively buying into the services and information provided through the intranet.

Interview Stakeholders to Create Personas

Personas are fictitious characters created based on interviews with real users. By combining common themes identified across several interviews, key goals and needs are selected. As a result, each persona is supertypical– more typical than any one person. At the same time, personas can help the web team to focus on specific needs, rather than a shifting, generic and anonymous “User”.

Create an Intranet Information Architecture

The information architecture is the structure and organization of your intranet’s content and navigation. The site architecture provides an outline and overview of the categories and hierarchy or taxonomy of a site.

The site architecture is the foundation for web teams dealing with content organization, and for stakeholders dealing with navigation. Because of this, it is critical that the site structure reflects the expectations and vocabulary of the intended audience.

Based on feedback provided through surveys, interviews and focus groups, the information architecture will also identify the information needed and any services that need to be developed. Types of information and services that could be provided through an intranet include:

  • Policy and Procedures
  • Manuals and Forms
  • Online Help
  • HR Self Service
  • Training Schedules
  • Newsletters
  • Maps
  • Contact Directories
  • Expense and Purchasing
  • Project Management Tools
  • Catalogues and Pricing
  • Press Releases
  • Reports
  • Surveys

Provide Advisory on Current Technologies

Technology changes rapidly, and our focus is on ensuring that your organization is adopting the best processes and tools to ensure your organization’s success. Our advisors will help your staff select the software and infrastructure to run your intranet.

  • Collaboration Tools , such as Microsoft Office SharePoint, for the support of project teams, of communities of practice or for the assembly of complex, multi-author documents throughout a distributed organization.
  • Content Management Tools , such as Microsoft Content Management Server, to ensure that resources and content on your intranet will remain current and up-to-date.
  • Document Management Tools , such as Microsoft Office SharePoint, to ensure that individuals in your organization can create, manage and distribute documents properly and effectively.
  • Search Tools , such as Microsoft SharePoint Portal Server or the Google Search Appliance. Information within the intranet is useless if stakeholders cannot find it–the right search toolset will enable stakeholders to find information efficiently.

Develop a Design and Branding Standard

By adapting your organization’s brand to best fit an intranet scenario, we can ensure that all services and tools that are developed to be provided through the intranet follow a consistent look-and-feel. Although this ensures that the brand is properly adopted, it will also ensure that consistent usability standards are also used throughout the web property.

Synthesize a Governance Framework

A common issue in many organizations is the decision on who should “own” the intranet. Often intranets start off in the IT department before being acquired by departments which commonly include human resources, communications or marketing.

By developing standards on publishing content and resources, as well as standards for maintenance, your organization can ensure the sustainability of the intranet for years to come–instead of having a much shorter shelf life.

Strategy FastTrack Packages

 

  Small Business FastTrack Mid-Sized FastTrack Enterprise FastTrack
Focus Group Facilitation
Working group session(s) with key stakeholders representing the organization.
1 group
(2-5 individuals)
1 group
(5-10 individuals)
3 groups
(2-5 individuals ea.)
Organization-wide Surveying
Preparation, facilitation and review of survey throughout the organization, for respondants.
up to 50 respondents up to 200 respondents unlimited
Stakeholder Interviews*
Preparation, facilitation and review of interviews of representative stakeholders throughout the organization, including usability testing activities (card sorting).
3-5 interviews 7-10 interviews 10-20 interviews
Technology Advisory
Provide recommendations for collaboration tools, content management tools, document management tools, search tools and any custom development required to meet information architecture requirements.
Yes Yes Yes
Information Architecture Exercises
Development of information architecture of shared information and services for the intranet property.
Yes Yes Yes
Design and Branding Standards
Development of a proof of concept, through wireframes, themeboards and mockups of a design and brand standard for all intranet properties, as well as the development of a corresponding style guide.
  Yes Yes
Governance Framework
Development of publishing and maintenance standards to best fit requirements illustrated through surveys, interviews and information architecture exercises.
    Yes

Contact us for more information about pricing, or to talk to us about how your organization can benefit from an iomer Intranet Strategy FastTrack.